// Product

Software House

Our in-house software team builds custom software for your business, designed, developed and supported by 365 Works.

// What we provide

Software House Services

01

Custom Business Software

Applications built around your workflow and requirements.

02

Web & Mobile Apps

Web-based systems and apps for staff and customers.

03

System Integration

Connect your software with existing systems and data.

04

Support & Enhancements

Ongoing maintenance, updates and new features.

// Featured project

Service Report System

A complete field-service platform our software team built and uses every day, from ticket to signed report. We can build and customize systems like this for your business.

📊

Dashboard & KPIs

Real-time view of tickets, completion rate, monthly trends, top customers and technician workload.

📋

Digital Service Reports

Create job reports with customer details, work description and remarks, then export to PDF or print in one click.

✍️

E-Signature

Send reports to customers to sign online, or capture signatures on-site with offline signing.

📅

Calendar & Scheduling

Plan and track jobs and technician schedules on a shared calendar.

📦

Equipment Loan Tracking

Track temporary equipment sent to customers, with delivery status and overdue alerts.

🛠️

Preventive Maintenance

Import Excel, CSV, JSON or PDF data, auto-map columns and generate A4 PM reports.

📝

Scope of Work

Prepare and manage scope-of-work documents for each project.

🔐

Password Vault

Securely store and share system credentials within the team.

📚

Knowledge Base

Capture solutions and procedures so the whole team can learn and reuse them.

🌐

TAC Translate

Thai ↔ English translation for technical cases that keeps terms like VLAN, BGP and OSPF intact.

01 Open ticket

02 Schedule & assign

03 On-site service

04 Customer e-signature

05 PDF report & dashboard

// ERP module

ERP for Sales & Purchasing

Manage your business documents in one system, from quotation to purchase order, invoice and receipt, all linked to customers and jobs, exportable to PDF.

🧾

Quotation (QT)

Create professional quotations from your product and service list, then convert them to orders in one click.

🛒

Purchase Order (PO)

Issue purchase orders to suppliers and track what has been ordered and received.

💳

Invoice & Billing

Generate invoices and billing notes from quotations or jobs, with due dates and payment status.

🧮

Receipt & Tax Invoice

Issue receipts and tax invoices with automatic VAT calculation and running document numbers.

🚚

Delivery Note

Prepare delivery notes for goods and equipment, linked to the original order.

QT Quotation

PO Purchase order

DO Delivery

INV Invoice & billing

RE Receipt / Tax invoice

Need a quote?

Tell us your requirements and we’ll recommend the right software house solution.

// SOFTWARE HOUSE

Custom Business Software

Software designed around how your team works, instead of changing your work to fit the software.

What’s included

Requirement workshopMap your workflow and pain points.
Design & prototypeScreens you can try before development.
DevelopmentBuilt in stages with regular demos.
Go-live & trainingData migration, training and handover.

Key features

Workflow-basedUser rolesReportsThai / EnglishSecure loginScalable

// SOFTWARE HOUSE

Web & Mobile Apps

Web systems and mobile apps for your staff and customers, usable on any device.

Available types

Web applicationRuns in any browser, no installation.
Mobile appiOS and Android apps for field staff or customers.
Customer portalCustomers check status and documents online.
LINE integrationNotifications and forms through LINE OA.

Key features

Responsive designOffline modePush notificationsCloud hostingSecure loginAnalytics

// SOFTWARE HOUSE

System Integration

Connect your software with existing systems so data flows without re-typing.

Available types

API integrationLink with ERP, CRM, accounting and other systems.
Data import / exportExcel, CSV and JSON transfers on schedule.
Single sign-onLog in with Microsoft 365 or Google accounts.
NotificationsEmail, LINE or Teams alerts from your systems.

Key features

REST APIWebhooksData syncSSOLess manual workAudit logs

// SOFTWARE HOUSE

Support & Enhancements

We keep your software running and improving after launch.

What’s included

Bug fixesIssues reported and fixed quickly.
UpdatesSecurity patches and platform updates.
New featuresEnhancements as your business grows.
Backup & hostingHosting, monitoring and regular backups.

Key features

Support agreementResponse timeChange requestsMonitoringMonthly reportThai support team

// SOFTWARE HOUSE

Dashboard & KPIs

A live overview of your service operation, so managers can see performance at a glance.

Available types

Ticket overviewOpen, in-progress and closed jobs.
Completion rateTrack how fast jobs are completed.
Monthly trendsCompare workload month by month.
Technician workloadSee who is busy and who is free.

Key features

Real-time dataChartsTop customersFiltersExportMobile friendly

// SOFTWARE HOUSE

Digital Service Reports

Create service reports on-site and send them as PDF, no more paper forms.

Available types

Job detailsCustomer, contact, location and job type.
Work descriptionWhat was done, parts used and remarks.
PhotosBefore and after photos attached to the report.
PDF / printExport or print in one click.

Key features

Report templatesCompany logoPhoto attachmentsCustomer signatureSearch historyEmail to customer

// SOFTWARE HOUSE

E-Signature

Get customer sign-off online or on-site, without printing anything.

Available types

Online signingSend a link; the customer signs on their phone.
On-site signingCustomer signs on the technician’s tablet.
Offline signingWorks without internet and syncs later.
Signed PDFSignature embedded in the final report.

Key features

No printingTime stampSigner detailsMobile friendlyAudit trailAuto email

// SOFTWARE HOUSE

Calendar & Scheduling

Plan jobs and technician schedules on one shared calendar.

Available types

Shared calendarEveryone sees the same schedule.
Technician viewEach technician’s jobs by day or week.
Drag & dropReschedule jobs quickly.
RemindersAlerts before each appointment.

Key features

Day / week / monthJob status coloursConflict checkMobile accessCustomer detailsLINE reminders

// SOFTWARE HOUSE

Equipment Loan Tracking

Track equipment lent to customers, so nothing gets lost or forgotten.

Available types

Loan recordsItem, serial number, customer and date.
Delivery statusSent, received and returned.
Overdue alertsReminders when items are not returned on time.
Loan historyFull history per item and per customer.

Key features

Serial trackingDue datesAlertsPhotosSearchReports

// SOFTWARE HOUSE

Preventive Maintenance

Turn raw PM data into clean, consistent A4 reports in minutes.

Available types

Data importExcel, CSV, JSON or PDF files.
Auto column mappingFields matched without manual setup.
A4 PM reportsStandard layout with your branding.
PM schedulePlan and track maintenance rounds.

Key features

Multi-format importBatch reportsTemplatesChecklistsPDF exportHistory

// SOFTWARE HOUSE

Scope of Work

Prepare clear scope-of-work documents, so customers and engineers agree before work starts.

Available types

SOW templatesStart from standard templates per job type.
Tasks & deliverablesList what is included and what is not.
TimelineMilestones and expected dates.
ApprovalCustomer review and sign-off.

Key features

Version controlPDF exportE-signatureProject linkTemplatesSearch

// SOFTWARE HOUSE

Password Vault

Store and share system passwords safely within your team, instead of spreadsheets and chat.

Available types

Encrypted vaultCredentials stored with strong encryption.
Shared foldersGroup by customer, site or system.
Access controlChoose who can view or edit each entry.
Access historySee who opened which password and when.

Key features

EncryptionRole-based accessAudit logCopy protectionMFASearch

// SOFTWARE HOUSE

Knowledge Base

Capture fixes and procedures once, so the whole team can find and reuse them.

Available types

ArticlesStep-by-step guides with images.
Categories & tagsOrganised by product, customer or topic.
Fast searchFind answers in seconds.
Link to ticketsAttach solutions to service jobs.

Key features

Rich editorImage uploadPermissionsVersion historyThai / EnglishTeam sharing

// SOFTWARE HOUSE

TAC Translate

Translate technical cases between Thai and English, so you can work with vendor support teams faster.

Available types

Thai to EnglishWrite the case in Thai, send it in English.
English to ThaiUnderstand vendor replies quickly.
Technical termsKeeps IT and networking terms accurate.
Case historyOriginal and translation saved together.

Key features

Fast translationIT terminologyCopy-ready textCase linkingHistoryTeam access

// SOFTWARE HOUSE

Quotation (QT)

Create professional quotations quickly and track them until the customer approves.

Available types

Product cataloguePick items and prices from your list.
Discounts & VATCalculated automatically.
Approval statusDraft, sent, approved or rejected.
Convert to PO / invoiceNo need to re-type.

Key features

Company templateAuto numberingPDF exportEmail to customerThai / EnglishRevision history

// SOFTWARE HOUSE

Purchase Order (PO)

Issue and track purchase orders to suppliers, linked to your quotations and projects.

Available types

Create from QTTurn an approved quotation into a PO.
Supplier listSupplier details and pricing on file.
Approval flowManager approval before sending.
Receiving statusTrack ordered, partial and received.

Key features

Auto numberingPDF exportCost trackingProject linkApprovalsHistory

// SOFTWARE HOUSE

Invoice & Billing

Bill customers accurately and see what has been paid and what is still outstanding.

Available types

Create from QTInvoice directly from approved quotations.
Partial billingDeposits and milestone payments.
Payment trackingPaid, partially paid and overdue.
Billing noteGroup invoices into one billing note.

Key features

VAT & WHTDue date alertsPDF exportAuto numberingCustomer statementEmail to customer

// SOFTWARE HOUSE

Receipt & Tax Invoice

Issue receipts and tax invoices that follow Thai requirements, linked to each invoice.

Available types

ReceiptIssued when payment is received.
Tax invoiceFull tax invoice with company and tax ID details.
Combined documentReceipt / tax invoice in one document.
Credit noteAdjustments and refunds.

Key features

Auto numberingTax ID detailsPDF exportLinked to invoiceCopy / originalMonthly summary

// SOFTWARE HOUSE

Delivery Note

Record what was delivered and get the customer’s confirmation on receipt.

Available types

Create from PO / invoiceItems filled in automatically.
Serial numbersRecord serials for each item delivered.
Partial deliveryTrack what has been sent and what remains.
Receiver signatureCustomer signs on delivery.

Key features

Auto numberingPDF exportE-signatureDelivery photosStatus trackingHistory